PetSmart

Today, for the first time, I took my Lilo to have her bathed and her coat trimmed. They attended to me for a while, Jacky greeted me, and Serena did her cut. I feel very happy with the work and how fast it was. Yes, I would like something different, that is to come out smelling cleaner 🤭 I recommend them.

I took my Sheepadoodle in and specifically asked for him to not be shaved. Yep they shaved him anyways and somehow charged us a de matting fee? Doesn’t look like he was de matted, just an all over shave down to nothing! I will never take my dog to this place again!

Love the Prattville PetSmart. The grooming salon staff & store employees are Amazing! Plus, they always have the items we need in stock

The only thing my partner and I would complain about are the price tags. I think it’s quite alright 🤷🏻‍♀️ My Ruby love being here, lots of new smells. She loved the bully stick I got her, and her treats, especially anything that resembles a stick or a bone. She carries it with her for a couple of days before nibbling on them. I also met a very cute calico cat there who seems to be very affectionate. I hope he gets adopted, very lovable kitten.

Don’t take your dogs here!! I brought my pup here for grooming a little over a week ago and when I looked at him, he didn’t look like he got a haircut. Despite them keeping him for over 4hrs, his hair was the same length. I questioned !it, but the lady did a demo cut and a small piece of hair came off suggesting it was already at the length I requested. Turns out that wasn’t true. First, the guy tried to charge me extra because he said it takes him longer to scissor. Mind you, I never asked him to scissor cut my dog. I only told him what blade he usually gets cut with at other Petsmart. And no other pet smart has ever tried to up charge me for the haircut. About 2 hrs after we left, I noticed he was squinting and couldn’t open his eye. I took him back to Petsmart and the lady at the front counter was very helpful, but the groomer claimed nothing unusual happened during the groom. But upon closer examination I found that he had been cut above the eye. So the only logical conclusion is the groomer cut him and held him for over 4hrs to see how he would react. Didn’t tell me anything!! So I paid them for a full service when all they really did was give him a bath and brush to mask the injury! Save your money and your time, don’t take your dogs here!!