Tractor Supply Co.

I was needing a Extra Large Dog Crate and when I Googled it the Tractor Supply store had the best price! When I called them tonight to find out if they had any in stock the gentleman who answered the phone was AWESOME!!!! He didn't say let me check my computer, but instead said if you don't mind holding I'm going to walk back there and put my eyes on what we have in stock! I was thinking to myself before I got to the store how nice it was that he was giving such great customer service and then when I walked in the store I stopped and asked the young lady at the front where they were located in the store. As soon as she starts to tell me that same gentleman I'd spoken with earlier comes out of a aisle and asked me if I was the one who had called earlier and when I said yes he told the other employee that he knew what I was wanting and would take me back to that department. The dog crates were on the top shelf so after he pointed it out he told me that he would be right back with a ladder. He goes and gets the ladder and calls another man to come help him get off the top shelf. After I pushed it to the front of the store I was just going to do the self checkout when I hear that first employee that I had saw as I came in the front door asking me if I wanted her to go ahead and check my items out on her cash register which I also thought was really nice since 99.9% of the employees at the other stores don't care how much you struggle to go through the self checkout as long as you don't ask them to help you do it!! So once she gets me checked out through her register the gentleman asks me if I want him to come outside with me and help me get the dog crate into my vehicle? By that point I was totally blown away by the actions of two out of the three employees who gave me such GREAT CUSTOMER SERVICE TONIGHT!!!!! The only thing I'd suggest is for them to let someone know how heavy a item is before they come to the store to purchase it and then maybe suggest having it delivered if it's very heavy just in case they have a hard time getting it inside!!!

I place a order for boots for my son for Christmas hoping they would be delivered in time and they absolutely was so thankful they got them here for me and kept me updated on dates and times so I will definitely order from you guys again the boots was perfect got here when they said they would and was packaged nicely thanks again

I added a star since I had to go into the store the next day for something I couldn't find elsewhere and people were more helpful (likely due to my original review). The roof was still leaking in the middle of the store and the cheapest option for what I was looking for wasn't on the floor, it was in the back, which explains why I couldn't find it the day before. Original review: 1/5 The roof is leaking throughout the store and I could not get help with what I was looking for. Definitely not my favorite tractor supply.

So I bought a little too much of a safe on Black Friday and the helpful and professional staff took the return no questions asked. I will come back when I have a better plan to get it out of the truck! A++

Everything was fine until they charged my card twice literally took my last ten dollars now I have to wait x amount of days to get my money back they basically stole