Doggie Do's

I’ve used Doggie Do’s before (I have 2 shih tzus) & they have always been decent. Today I dropped my dog off at 8:30 am. I called around 2:00 to check on her because it had been significantly longer than usual. They told me they would call when she was ready. They close at 5:30 and will board your pet if you don’t pick up. At 4:30, I still hadn’t heard from them. It was had been 8 hours at this point. I was concerned so I drove to the groomer’s to pick her up. I get there & she not only hadn’t been groomed, but had been left in a kennel surrounded by dogs 10x her size soaking wet and terrified. She came to me like she had been traumatized. I called my partner from the car squalling. I will NEVER use Doggie Do’s again and have reached out to my friends who do to warn them. I do not recommend.

Lara is amazing! She treats our little rescue pup Rip with such love and patience. He loves going to see Lara! Would highly recommend her!!!

I do not recommend anyone to bring their dog here. My last 2 visits, my dog has came back with injuries that I was not made aware of. The 1st time It appeared to be some form of burn on my dogs back right leg. When I called the next day asking about it. I was told oh we forgot to mention it & advised me on how to treat it." Fast forward, I bring my dog back & as I am putting her in the car, I notice a huge blood spot on my shirt. I immediately go back inside and ask why is my dog bleeding. I pointed to the blood stain on my shirt. Lara an employee there, asked the others who had serviced my dog. The young lady with the purple hair then said she did & that my dog was cut in the process. I asked why didn't anyone tell me. The young lady with the purple hair then said she forgot. I find it hard to believe with all the blood that was on me & my dog. Let me add that the previous time I noticed the bur, I spoke with Lar, even sending her pictures of the affected area. I then asked for the owner & was told by Lara that the owner was not there. The owner Bernie's number was on the door, so I decided to call her to let her know of my concerns. I called her & left a voice message & a text. She never called back but responded to the tex, basically telling me that the groomers are independent contract employees avoiding responsibility as she is the owner. She texted me that she is out of town and would give me a call when she returns. It has been 2 weeks since & she has made no effort to reach out to me. Again I would not advise anyone to take the animals here because when something goes wrong they are not going to tell you & when you discover that your precious animal has been injured in their care they will lie as if they forgot to tell you. They were mor hoping that I did not notice their neglect. I will never ever bring my dog here again. I don't like how they do business her, and you should not use them either. I was not offended anything from the owner. Lara helped apply peroxide on my dog & gave me peroxide to lift the blood stains out of my shirt. I understand things happen, but the lying about it & the owner not taking accountability/responsibility is too much for me. I wasn't offered anything other than excuses. My dog is 10 years old & is used to getting groomed. I get her the same cut every time. The young lady with purple hair even whent as far as saying because of my dog hair getting cut low as I prefer is why she was cut in the process. Lara said that she was new & just not as experienced & that's why my dog was cut. Lara even encouraged me to reach out to the owner, saying that I should be fully refunded for this inconvenience. The owner didn't respect me or my situation enough to even speak with me to offer me anything.

These people are amazing! My Pomeranian doesn't like strangers at all, but Diane was great with her and she told me that she had everyone petting her!! She looks amazing and the price for the grooming was extremely affordable. The staff are wonderful! I won't take her anywhere else from now on!!

So friendly and flexible and Lara and Diane work so well and gently with my sweet fur baby! Special shout out to Lara... she is the best! If you have had problems with groomers in the past...give them a try.